WELCOME TO Emezzions Contact Centre SERVICES
Emezzions Contact Services is an established unbiased, safe and friendly service to children and their families. We aim to support children and their families stay connected. Our contact centres provide a warm and inviting environment where parents and family members can enjoy private and quality time with their children. We are specialist in CHILDREN & FAMILY SERVICES, CONTACT and CHILD PROTECTION SERVICES.
Emezzions Contact Centre Services offer Supervised or Supported Contact and Handovers both at the Centres and locally. We can also facilitate supervised contact in the community across different locality in the UK.
Emezzions Contact Centre Services was developed to promote and support positive contact between children and their families. We uphold quality standards and our team of qualified and dedicated family support workers and registered social workers are experienced in working with children and families from all walks of life. Our job is to provide a friendly and non-judgmental service no matter how complex your needs maybe.
Emezzions Contact Centre Services provides a safe and family-friendly contact environment for children to see their non-resident parents or family and facilitate services to encourage positive outcomes for future contacts.
Emezzions Contact Centre Services is now Enhanced Accredited by the National Association of Child Contact Centres, (NACCC)
Our Mission Statement
- Support and provide a family and friends safe environment for parents to meet with their children.
- Support the approach of building relationships.
- Promote and support positive contact between children and their families.
- Provide a holistic and efficient support mechanism to the work of social workers and other agencies who refer to us.
- Develop a reliable, dependable and supportive relationship with Local Authorities and courts officers.
- Offer a friendly, safe and secure environment.
- Promoting diversity, equality and inclusion.
Contact Centre
Our Contact Centre is a safe, friendly and neutral place where children can spend time with one or both parents, and sometimes other family members. We provide a child-centred environment that puts the needs of the children first.
The most important people at our Contact Centre are the children and we want to create a warm, sociable atmosphere where parent and their children can relax and enjoy yourselves.
We have a variety of games, toys and books for children of all ages. Tea, coffee and other refreshments are provided. You may want to bring along some favourite toys, special drinks, or other things you might need such as nappies.
Staff
Our fully trained staffs work to a strict confidentiality policy.
All contact workers are fully trained Family Support Workers.
Our staffs have been safely recruited and have current, Enhanced DBS checks
Our Contact Centres are managed by a Consultant Social Worker/Team Leader
Some Family Support Workers are bilingual and can engage with families with cultural competency, including speaking their native language